Onsite PBX Appliance

Ideal for any size enterprise with reliable connectivity and backup facilities.

What is a PBX?

PBX is short for Private Branch Exchange and refers to the system (usually hardware) installed at a business premises that allows a business to connect a single or multiple phone lines to multiple endpoints also known as extensions. PBX systems also add rich functionality and enhances customer experience with various addon functionalities.

PABX is the analog predecessor of modern IP PBX systems.

Who will benefit from an onsite PBX appliance

An onsite PBX appliance may be a good idea if your team needs the ability to phone each other even if the main internet connection is offline. Clients in hospitality may also benefit from an onsite PBX appliance since guests will want to contact the amenities by phone. This will not be possible with a hosted or virtual PBX when all internet connectivity becomes unavailable.

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Award-winning IP voice, video, data and mobility solutions

Grandstream Networks has been manufacturing award-winning IP voice and video telephony, video conferencing and video surveillance products since 2002.

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IP PBXs

onsite pbx appliance

Grandstream’s UCM series of IP PBXs offer an extensive set of unified communication features in easy-to-manage on premise IP PBXs with no licensing fees

Gateways and ATAs

Grandstream’s wide-range of Gateways and ATAs are trusted by some of the largest service providers in the world

IP Voice Telephony

Grandstream has the ideal IP phone for every need, including basic, mid-range, high-end, cordless and video phones

Business Conferencing

Grandstream’s video conferencing solutions offer small and medium sized businesses flexibility and ease-of-installation along with powerful features

Key Features

5-level IVR

Call queues

Call Recording

Up to 3000 users

HD Audio

Up to 450 calls

HD Video

Builtin Conferencing

Gigabit

LDAP / XML Phonebook

Voicemail

Web Conferencing

Asterisk Based

Call records

Pincode dialing

Anti-fraud

CRM integration

Open API

and much more…

Our 5-step process

Our simple 5-step process is designed to get you up and running swiftly. Changing over from your old system to the new onsite pbx appliance is seemless and you’ll have no downtime while we port your number.

Emergency services can rest assured because you will enjoy expedited number porting as numbers are ported after-hours.

Plan

Design a solution according to your requirement.

Supply

Supply all the necessary hardware.

Install

Install all hardware and network infrastructure

Provision

Set up the system according to your specification

Activate

Finalise number porting and activate system

Frequent Questions

How long does an installation take?

Installation times depend on the size and complexity of the system, availability of our technical teams and whether we need to install new cabling or not.

While a physical installation can take a couple of days, the whole process may take 2-3 weeks for an average size system.

I already have an analog system. Kan I reuse any of the components?

Yes, we can reuse the analog telephones by simply installing an analog gateway device.

Will I be able to manage the PBX myself?

We do not typacally grand administrative access to clients unless they have experience working with telephone systems. This is merely a precaution to prevent misconfigurations that will lead to a system malfunction or unintended behaviour.

Will I be able to see call statistics and costs by extension?

You will be able to see call statistics. However, in order to track spend per extension/user you will need an addon product such as MAN3000. Luckily we can help you with that.

Are there any additional license fees?

A Grandstream onsite PBX appliance has no additional license fees. It ships with all functionality available to you and new and improved features will become available as software updates become available.

Purchase Options

Outright Purchase

With an outright purchase you are the owner of the equipment and will need to purchase new hardware when it becomes outdated. An outright purchase is attributed as a capital expense and is taxed accordingly.

Financial Lease

A financial lease is a convenient way to get the infrastructure you need at easy-to-pay monthly recurring fee and not have to worry about ownership. You will receive a tax benefit at the same time as it is attributed as an operational expense. Leasing your onsite PBX appliance means you will have the option to upgrade to the latest technology in a few years without having to outlay capital to do so.

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