Uncapped. Unshaped. Unthrottled.

zoom Fibre

save up to 20% for the first 90 days* with free installation


free stuff...

New Installations

Free Installation and Activation

Activation of Existing Line

Activation: Free

Router Options

From R599

no fup. shaping. catch. 100% Pure Internet Joy!


Upload 15Mbps



per month

for the first 90 days


Upload 30Mbps



per month

for the first 90 days


Upload 50Mbps



per month

for the first 90 days


Upload 100Mbps



per month

for the first 90 days



Upload 200Mbps



per month

for the first 90 days


Upload 250Mbps

1 199


per month

for the first 90 days


Upload 500Mbps

1 399

1 119.20

per month

for the first 90 days

New Installs
All orders placed requiring a new termination point and ONT installation.
Installation Cost: Free
Activation Cost: Free

Activation Of An Existing Line
A termination point and ONT is already installed in the home.
Activation fee: Free

Router Options:
Own router – You already have a suitable router (Additional setup fee of R350 excl. VAT will apply if bitCONNECT needs to assist with setup)
Router up to 100Mbps – Suitable for packages up to 100Mbps
Router up to 500Mbps – Max. Internet capability of up to 500Mbps. 802.11ac WiFi and Gigabit Ethernet ports (Recommended)
Router up to 1Gbps – Max. Internet capability of up to 1Gbps. 802.11ax WiFi 6 and Gigabit Ethernet ports

All bitCONNECT connectivity products are subject to a 22 business day termination notice period and notice must be given in writing.

*The 20% discount is valid for the first 90 days only. Thereafter, regular prices p.m. apply. This offer is subject to change and may be discontinued at any time. Other terms and conditions may apply.

Please be advised of an upcoming price increase on all packages effective from 1st June 2024.


If a Fibre Network Operator (FNO) has installed infrastructure but it's not live yet then you may preorder package from us.

Please note that bitCONNECT does not guarantee WiFi coverage or speed over a WiFi connection. Please let us know if you would like to be referred to a qualified WiFi and networking installer.

Do I have fibre network coverage?

Find your ideal fibre plan! Discover the available options for fibre internet at your address and choose the perfect fit for your needs.

check coverage via WhatsApp.

Easily check network coverage on WhatsApp. Click the button, and our dedicated team will quickly provide the information you need.

Weekdays 08:00 - 17:00 (Sales only)

Unleash the

power of fibre.

Upgrade to ultra-fast fibre internet and unlock the freedom to do whatever you want, whenever you want. With speeds up to 1000Mbps, you can now:

Don’t settle for slow internet speeds – get fibre and take your online experience to the next level.

uhd streaming.

Blazing-fast speeds.

less downtime.

low ping.

affordable pricing.


Less downtime,
More me-time

Elevating Connectivity:

The ZoomFibre Advantage.

In the event that ZoomFibre is the sole fibre network available in your area, you may feel limited in your options. However, it might surprise you to know that certain areas have the presence of multiple fibre operators. Let’s explore some compelling reasons why ZoomFibre is an ideal choice.

Zoom Fibre

Ask our team about

Connect with Us via WhatsApp.

Sales only - Weekdays 08:00 - 17:00

Need Help...?

No Telephone Line Needed... Connect More Devices...Fast & Reliable Fibre Internet... Unlimited Joy!...

While we strive for accuracy in our coverage data, occasional discrepancies may arise due to the maps provided by our last-mile partners. It's important to note that installation and activation fees are determined by the last-mile provider, not bitCONNECT.

Getting Started.

Fibre can be used by anyone but it is best suited to users with high data demands (gamers and streamers) and who seek the ultimate reliability in non-mobile consumer internet connectivity. If you are looking to use many gigabytes, download at blazing fast speeds, game with the lowest possible latency and have as few as possible interruptions then this is for you.

Step 01 – Complete the coverage form [here] or ask us on WhatsApp to determine your coverage. Apply for packages only on your covered network.

Step 02 – Our dedicated team will promptly assess availability and inform you if you’re covered. If confirmed, proceed to sign up with bitCONNECT through our online application process.

Step 03 –  If covered, the next step is bringing Fibre to your property. After signing up, the relevant FNO provider e.g. Zoom Fibre will be in touch to help you get the Fibre line installed to your premises. After that we will send you a router (if your ordered one) to get you connected.

Step 04 – Unbox and connect your router for faster internet, HD/4K streaming, quicker downloads, and seamless surfing and gaming. Enjoy!

The process typically takes 5 to 21 days. This may vary depending on any number of factors including availability of installation technicians and activation times. 

Once the line is activated, we’ll send you a WiFi router or assist you with setting up your own router. (Additional setup fee of R350 excl. VAT will apply if bitCONNECT needs to assist with setup)

Your router will only be delivered once we receive an installation confirmation from the fibre provider (FNO). If you already have fibre installed, your router will be dispatched at the time of your order.

Yes and no. Although a fibre cable and possibly a subscriber unit may be installed at your home there may be some factors that might cause delays. It is generally better to budget on a normal installation lead time than to get your hopes up for an overnight activation.

Checking coverage.

Complete the coverage form [here] or ask us on WhatsApp to determine your coverage. Apply for packages only on your covered network.

If Fibre isn’t available in your area yet, you may consider our Wireless packages or you can email us at sales@bitconnect.co.za or ask us on WhatsApp to find out what your options are.


Your fibre line is payable from the day which it is activated.

Our system automatically generates a pro-rata invoice for the service from the day of activation to the last day of that month.

All internet services are billed from the date of activation in advance and calculated in pro-rata.

Pro-rata invoices are due immediately and should be paid by EFT immediately when received.

Normal monthly invoices are generated and distributed on the 20th of each month and are due no later than the last day of the same month.

No, unfortunately not. Please let us know if you would like to be referred to a qualified WiFi and networking installer.

Please note that bitCONNECT does not guarantee WiFi coverage or speed over a WiFi connection.

Shaping and prioritisation.

No, all our Fibre packages are completely uncapped, unshaped and unthrottled – There are no usage thresholds so you can use as much data as you like, whenever you like.

No throttling or shaping will be applied.

Any consumer or home internet is always a best effort service. This applies even to Optical Fibre, Wireless. Best effort means that the service provider always does their best to make available as much bandwidth as possible and to resolve issues and keep the network functioning as good and fast as possible, but gives no guarantee about the bandwidth, uptime or resolution times. This helps networks and ISP reduce the cost of their services so that ordinary consumers are able to afford them.


Yes and No.

We do not recommend FTTH products for use in enterprise environments, however if in an SME environment where guaranteed bandwidth is less important these products would be sufficient.

No! You do not require a telephone line in order to get fibre connectivity. Fibre is a standalone service.

The short answer is no.

Although some DSL (especially VDSL) routers will work on an Zoom Fibre line they are generally not designed to handle more that 40Mbps internet throughput. If you are planning to order a 200M line we strongly recommend ordering a compatible router from us.

Since fibre is a fixed line service, you will only be able to use it at a single location. Your data account will also be limited to only one address.

Our free installation includes everything required for a standard installation. Additional fees will be quoted if the installation team has to perform additional work such as digging and trenching in order to supply a fibre line into your home.

No. Although the fibre networks generally do charge an installation fee we do not pass these fees on to our clients.

You’re welcome.

Fibre lines cannot be “moved”. Instead we need to terminate the old service (standard cancellation terms will apply) and order a new service for the new location. 

The line at your old home will remain payable as per the subscriber agreement until the last day of service as per cancellation terms.

If you have a month-to-month agreement and paid for your installation and router outright then no cancellation fees will apply.

If you opted for an installation fee waiver or contract term then please refer to our Terms & Conditions section for the specific terms of such an agreement.

We do take non-payment seriously and clients who fail to keep their accounts in good standing can expect the following repercussions:

  1. Suspension of services (services will remain billable while suspended even if you’re on a month-to-month contract)
  2. After 60 days your account will be stopped and services cancelled
  3. We will continue to try and recover the money owed
  4. Continued failure to settle the account will result in a blacklisting with the major credit bureaus. The listing will be removed once full payment is received.

Month-to-month contracts are still contracts. Some people confuse them with pay-as-you-go but this is not accurate. A month-to-month contract still legally binds you to the terms of the agreement which you signed and terminating such a contract still requires written notice and full payment of outstanding fees while serving out the cancellation notice period as defined in the contract. This is ALWAYS equal to one calendar month.

Support platforms.

Log a ticket to: support@bitconnect.co.za

Voices of Our Clients.

Excellence and exceptional customer service
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I wholeheartedly recommend Bitconnect to anyone seeking a reliable and high-speed internet service. Their commitment to excellence, paired with their exceptional customer service, sets them apart as a leading ISP. If you want a seamless online experience, Bitconnect is undoubtedly the way to go!
Danie Pretorius
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The best and most reliable service I have ever experienced from any ISP I used so far in my life. Superb, fast and caring, going the extra mile even after hours and weekends. Thanks "Die Internet" part of bitCONNECT) and especially Lionel for the awesome service and advice always! I am a demanding customer and you never disappoint!
Rosslyn Potgieter
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Bitconnect is THE MOST AWESOME Internet provider company. Overall BEST AFTER SERVICE in all companies in SA.. After been through hell.. Telkom & Supersonic, (Plus a few irritating Insurance companies) it is absolute heaven to have Bitconnect as my service provider. All questions get answered and SOLVED sooo quick! Never lost signal.. 5 Gold Stars ***** You guys ROCK! Highly recommended! Gold Medal! Award for: BEST SERVICE PROVIDER IN SA! Rosslyn Potgieter sais keep up the good work
Abrie Viljoen
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I have received very good service from bitCONNECT, I feel that their VoIP is the latest tech and works very reliably. We don't have any physical hardware at our offices so when the lockdown was set we could send home all our employees just with a VoIP phone and a laptop and at home just simply plugged the phone into their own routers and we where back online. Our clients never even knew that we where running our office sitting miles apart but the system functioned as if we where all in our office. The VoIP from bitCONNECT is a must in these lockdown load shedding times, it keeps our business connected and operating even when the rest of the area isn't.

Not convinced? Visit the Zoom Fibre website to find out more.